Check out our recent client reviews of Copper Canyon.
“Meant to write sooner….we are still raving about the Copper Canyon trip you and Mike arranged for us. Everything about it worked perfectly….smooth operation you have going there and we loved every minute of our time both in Cabo and on the train trip.
We greatly appreciated your patience with our travel needs, and could not believe all the TLC you both lavished on us.
Thanks for making lasting memories!”
Best in the New Year, Fran and Bernie, Chicago
“JUST A SHORT NOTE TO LET YOU KNOW ARE EXPERIENCE WITH CANYON TRAVEL. SHARON AND I BOTH ENJOYED IT VERY MUCH. WE FOUND THE ARRANGEMENTS THAT YOU SET UP TO BE VERY TIMELY AND THE ACCOMODATIONS TO BE JUST WHAT WE HAD VISIONED. IF YOU WANT A TRUE EXPERIENCE OF MEXICO I THINK THIS IS IT! THE COPPER CANYON WAS A MORE WOW FACTOR THAN I HAD IMAGINED AND YOUR PLANNING WAS RIGHT ON ! THANKS AGAIN FOR ALL YOUR HARD WORK.”
JOHN & SHARON, SOUTH DAKOTA
Our experience was mostly good, great at times, with some exceptions.
Copper Canyon is unbelievably spectacular, the train was better than I expected, a classy, comfortable ride, and the track is an engineering marvel. Thanks for getting us seats on the canyon side for all legs!
Starting the trip on the day of our choice was awesome, a distinct difference from what I saw available from other companies.
Rio Vista is a gem, of location and service. Nacho is one delightful human being, so accommodating. We rolled in off the train and caught the last 3 innings of game 6 of the World Series, and because he knew how important it was to us, he brought dinner to our room. And then the next night, for the deciding game 7, we asked him if we could do that again and we’d go get it from him. And it was the best food of the trip. The man can cook. One of the best moles I’ve ever had, Felipe was also a pleasure, and wonderfully knowledgeable about birds, which we also love, and the raft trip was excellent.
The room at Mansion Tarahumara was w/o a doubt the best view we’ve ever had from a hotel. We looked for hours. Thanks for getting that for us!
The connections for rides at the stations were all excellent, so no wondering where we were going or how to get there. Thanks again!
Mario is a great guy, we liked him and he answered our every question and need, but the answers were often only one word, or a short phrase, occasionally a sentence or two. He volunteered little and was preoccupied with other business, mainly organizing a race right after we left. That’s cool, but we felt like afterthoughts much of the time. The canyon excursion, which just I took, was good, but a long ride under those circumstances. This, and the absence of much else in particular to do made 2 days at the ranch seem rather long, especially the hours between dinner and breakfast. We don’t mind decompressing from normal busyness, but it shouldn’t be by the absence of any other choice. Also, I don’t think I am in the minority of tourists who like good coffee early. I get up ~6, coffee was promised at 7, but wasn’t ready either morning until 7:45. Local customs are one thing, but if a business depends on tourism, it has to accommodate for the needs of its clients. The food at Rancho Ysidro was very ordinary.
All of this made 2 days in Creel too much also. We actually like settling into a place more than one night, rather than moving from place to place continually, but only if there’s enough attractive enough to support it. Creel doesn’t have it.
The food at Mansion Tarahumara was also very ordinary, though slightly better than the other places. I appreciate that all the food was included in the trip cost, and that this is how people seem to eat in northern Mexico, but gawd, no wonder so many of them look depressed.
I realize you guys did your best, so I’m not faulting you for the downsides, just reporting what we experienced. The area itself has limitations which you must deal with too, and our informed choices make us responsible for things too.
On a scale of 1 to 10, I’d give our trip a 7.5.
Thank you for facilitating our exploration of a truly amazing part of the world. We enjoyed it!
Perfection is often boring, probably like the insulated experience many tour companies offer. Jan and I look at those large groups and say to one another, “Let’s go the other way!” No refund necessary. I’m a stickler for unadorned honesty, and so wanted to be clear, not only for you, to make any improvements you can, but for myself. The trip was totally worthwhile, we’re glad we picked Canyon Travel, and you guys are cool.